FAQ
WHERE DO YOU SHIP FROM?
Everything in the shop ships from my studio in London, UK.
HUH? WEREN'T YOU IN NEW YORK?
Yes indeed! For the past 8 years, the shop and I were based in New York, but I've now relocated both myself and my business back home to the UK. But I ship worldwide, so the new location shouldn't affect availability.
HOW CAN I FIND MY RING SIZE?
There are lots of ways to do this. The best thing of course is to go to a jewellery store and get measured - almost any jeweller will offer this service for free. Next best is to take a ring that already fits, and measure its inside diameter. You can calculate your ring size from this measurement here.
I do not recommend measuring the circumference of your finger with a piece of paper or string. In my experience this gives very inaccurate readings.
I ONLY KNOW MY RING SIZE IN UK / EUROPEAN SIZES!
No problem. You can convert your ring size here.
DO YOU DO CUSTOM WORK?
I do offer a custom program for jewellery. More information can be found on our bespoke page.
CUSTOMER SERVICE
Datter Industries is a tiny enterprise, so please be patient when waiting for an email response. We get to everything as soon as we can, but it may take a few days to get to your message. We really appreciate your patience.
HOW DO I LOOK AFTER MY JEWELLERY?
Please see our "Jewellery Materials and Care" page for information.
DO YOU SELL WHOLESALE?
At the moment I am not able to offer my pieces for wholesale. I hope I may be able to offer certain items for wholesale again in future.
WHERE CAN I SEE YOUR ILLUSTRATION AND ARTWORK?
Well hey, thanks for asking. You can find my illustration portfolio here, and my instagram (where there's a much wider range of work on show) here.